Pricing
All prices are quoted in Australian dollars (AUD).
Postage and handling is additional and will be added to you order before checkout.
Our prices may change at anytime without prior notice due to exchange rate fluctuations and manufacturing costs. We always aim to keep prices as low as possible.
Buyers are responsible for any customs and import taxes that may apply.
Shipping
Postage and handling is additional and will be added to you order before checkout.
We have done our best to average out the shipping costs – if there is a large difference we will contact you.
We do not take responsibility for delays due to customs.
Once payment has been received / cleared we endeavour to ship items within 2 working days.
Care is taken to pack your goods in a way to ensure they reach you in perfect condition.
If Direct Deposit (Bank Transfer) is chosen as your payment method please allow up to 2 working days for the funds to be made available in our account.
All orders are shipped using Australia Post, and carry a return address in case of a mis-routed delivery.
Out Of Stock Items
Every effort is made to keep our products in stock and our stock figures as accurate as possible. From time to time this can fail and something reported in stock can be missing. Any orders affected by this will be amended and a confirmation email of the amended order will be sent as soon as possible.
Payment Options
Retail customers can pay by Direct deposit (see below) or Paypal It is recognised and secure. You can also pay using your credit card through Paypal.
Wholesale customers – preferred payment is by Direct Deposit (Bank Transfer) – we will confirm your payment is successful when funds have transferred into our account. Please use your invoice number as a reference so we can confirm your payment.
Bank Details
Bank: Bendigo Bank
Account Name: Michelle Seelig
BSB: 633-000
Account Number: 157 768 326
Refund And Exchange Policy
We accept returns, exchanges and cancellations, provided:
You notify us within: 7 days of delivery
Ship items back to us within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Products must be sealed as new, in their original packaging.
Wholesale Orders
Payment is due before orders are shipped.
Payments should be made within 7 days of placing order to ensure availability of stock.
Thank you.
